Shipping policy
Shipping Policy
Last updated: January 3, 2026
SEF Custom products are made-to-order (print-on-demand). Delivery time includes design preparation, production, and shipping.
Order timeline
Design preparation (if applicable)
Some custom orders require design creation (e.g., line art conversion).
Design time: typically 48â72 business hours after purchase. If we need clarification (blurry photo, missing details), weâll email youâdelays in replying may delay fulfillment.
Production time
After design/order details are confirmed, your product goes into production with our partners (such as Printful/Printify).
Production time: typically 2â5 business days (may be longer during peak seasons).
Shipping time (after shipment)
You will receive a tracking number by email once your order ships.
Estimated delivery after shipment (not guaranteed):
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United States: ~ 3â8 business days
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Canada: ~ 5â12 business days
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International: ~ 10â25 business days
These are estimates, not guarantees. Carrier delays, weather, customs, holidays, and peak demand may affect delivery.
Shipping rates
Shipping costs are calculated at checkout based on destination, product type, and carrier rates.
Address accuracy
Customers are responsible for providing an accurate shipping address. If an order is returned as undeliverable due to an incorrect/incomplete address, we can reship (shipping fee may apply).
Customs, duties & taxes
International customers (including Canada, depending on shipment and carrier) may be responsible for duties/taxes/import fees charged by their country.